rosann.[protected]@gmail.com. Each time I called, somebody would answer. But the techs did a great job and they did it right away. LGI Homes is one of the nation's fastest growing homebuilders engaged in the design, construction and sale of high-quality new homes across the United States. For the best experience on LGIHomes.com, please open this site in a different browser, such as Google Chrome. We were told the yard should be flat. The building side is a little hit-and-miss. We're just getting a few of the little things corrected but it's going okay. The floor keeps coming up. The loan type was changed to conventional only after I reviewed the documents and demanded that it be changed. I cannot in good conscience recommend LGI homes. Prices, rates, terms, features, amenities, floor plans, elevations, designs, materials, square footages, fees and descriptions are subject to change at any time without notice. Hi Mildred, thank you for choosing LGI Homes for your first home purchase! Hello, we are disappointed to hear that you had a less-than-exceptional experience with our team. He explained all my commentary, answered my questions well enough, that I felt confident with moving forward. Bedrooms are tiny but nice as a starter home. I had a lot of questions 'cause I was kind of doubting. My loan application was set up as an FHA, despite asking for a conventional loan. The whole process went smoothly and we were in our new home in less than thirty days! I wanted to take back my ernest money and they wont give it back. Thank you. But later on, after the first week, around November 6, when we didn't close, so we came by and inquired with the office. LGI Homes currently employs approximately 1001 people. Loan Depot will automatically steer you towards an FHA loan (if you are not going VA). We lived in Orange City at the time. I have cleaned the snow away (what little there was) from the outside coil and the filter has been changed recently. Please go through. And he gave me a keychain and pen, and he left. They made promises that seemed to me, outlandish. Customer service doesn't stop when we hand you your keys! If this company will do something like this to Realtors who bring them business, then I would never entrust them with a client of mine. We were in the process of buying a house and we were looking. The house we purchased has scuffs and patches not painted properly. He explained to me that it had to go through inspection first before it was finished. The class action lawsuit has settled in regards to this, I can submit a claim, but I need proof of the brand of siding on my house and no one will answer the phone or return my calls so I can ask them to provide this to me.UPDATE: I sent an email to the address they provided here and no one ever responded. 2. And the representative was patient and he understood my skepticism. This is not an offer to lend. Hyphen Solutions' electronic Warranty Management is the comprehensive solution for managing homeowner warranty requests. Congratulations on homeownership! Please, I don't know what else to do here, Desired outcome: Incentives and seller contributions may require the use of certain independent lenders or title companies. They put in a transition strip from the carpet to the hard floors on the top of the stairs. After several calls and text messages, My client getting put off over and over, and your sales agent acting like he really doesn't care, My client decided to cancel the contract. Overall, we still like the home. Thank you. We talked it over a little bit between me and my husband and ended up deciding that this was what we needed for the time. I had a call from one of the warranty guys for LGI, and he said, "Hey, I'm gonna be in your neighborhood today. And he told me all the things I needed to take care of for the first year. The only things that they didn't have were washers and dryers. Save your time and buy a better quality home because LGI is not it! I'm more than satisfied with the house. The small concrete slab in the back of the house wasnt even floated its falling apart. Hi Harrison, we thank you for taking the time to leave a review. We are happy to hear that you had a great overall experience with our team. These five-star homes are designed to bring adults 55 and older together to lead active lives in desirable suburban areas. I had to call every day or every other day to check on, Hey, what's going on? Dude said, We are on schedule. I was supposed to close October 27. This is a brand-new house, so they should replace the board. LGI Homes was very helpful and informative throughout the process. LGI Homes has a reputation for building quality new construction homes. Some of the other builders don't include a garage motor, the front lights by the garage, and mailboxes. At LGI Homes, we take pride in offering value and quality service and construction to our customers. Granite counters, stainless appliances. No. On the day of, Carrie reached out and got our closing to go through after issues with paperwork transfers. I had to call him, Hey, I'm on my way. And I said, Hey, I'm here. Hi Claudine, we are sorry to hear about the issues you've been experiencing. Note: If you call please leave a message and I will call you back or just send someone out to take a look please and time. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. This is frustrating. We did a lot of shuffling. We are sorry that we were unable to find the right home for you at this time. The air filter wasn't changed and was blocking everything up. Horrible sales person. At the end of the day, only having to pay $1,000 of the closing cost was a pretty good deal, especially with the way the market is right now. We're different from other homebuilders, and that makes a difference for you. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. With all the closing costs and everything they covered, LGI was a no-brainer. There are so many things that I have to fix because LGI is not taking the time to do what they are doing. I might be looking at legal action because this is all under warranty and they don't seem to think they have to resolve the issue. Tommy would send me pictures every time he would come out here and show me the next level like when the cabinets were put in and when the flooring was put in. They claim that my client clicked on one of their ads on Instagram and I cannot be registered as the buyers agent nor will they pay a commission to me. LGI homes are pretty basic, but they come with some great upgrades. Finally.. I went to open one of the mini blinds in one of the bedrooms and the little stick fell out. He told me that he had to go by what was in the contract. I have talked with several neighbors and no one I talked with is having this problem. Nothing on our website should be construed as legal, accounting or tax advice. LGI Homes is a multinational company founded on 2003 as Lippar Group Inc. with its headquarters located at The Woodlands, Texas, U.S. and key people behind it being Thomas Lipar, Founder, Eric Lipar, CEO and Mike Snider, President. Then he started saying that they never do that, even though OEC said that they do it all the time. He said he communicated to the building manager. Ed Lovin is a idiot and trying to force feed his opinion down my throat. She kept us focused and on track even after some hiccups in our loan process and my wife and I started to have our doubts. They are not being very helpful. We got pushed back almost a year. He was very open. And like Nahon, he and his partner, Kyle Miller, can't get LGI's warranty to kick in. Click the button below to start your journey today! BC721730. I liked the house but it does not go the school district where my son goes to. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The neighborhood is very safe, quiet and clean. Do not buy from LGI! I think if you are in the market for a home and are ok working within the parameters of an all-in-one builder, then LGI is a solid option to go with. Her knowledge, passion and understanding of everything was awesome. He drove fast through the neighborhood to show us houses. It was a great thing for us to wait as long as we did because of all of the things that we were able to get in line before we actually took over the payments. Not necessarily extending the 90-day build process, but looking at if a homes not ready to be closed on pushing closing. It is not even complete now. I was depressed. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. Hence I reached out to the seller, LGI Homes, to have 1-2 weeks buffer in case my condo sale was delayed. We can't wait for you to move in and get settled in your community. Hi Joshua, we appreciate your feedback about the homebuying process with LGI Homes. Using our warranty program is as simple as these 3 steps! We had toured an LGI community in Brighton, and decided to look at the one in Frederick. Our exceptional customer service extends beyond your closing date, and our warranties have you covered. Copyright 2023 LGI Homes, Inc. All Rights Reserved. Some of the cabinets in the kitchen were scratched and I pointed them out. I called LGI up and the rep said he could have it done in 30 days, with just about exactly the same window as I had to get something arranged for my family to move into. I am a first time homebuyer. Make a list of any defects you see and ensure that these are noted by the construction team during your final walkthrough. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. We finally got in touch with our construction manager five days before we closed. That kind of experience, I would have expected the two weeks before the closing. LGI Homes - Oregon, LLC. I need to file a warranty claim for a leaking roof that is only 3 years old. [protected] He didn't want me to buy the house. Bought home in October 2015, left for deployment right after. We had some issues with finishing touches like the drywall that were a little harder to get addressed than they should have been. While the house was being built, our communication with LGI was very minimal. He did the walkthrough of the house. I'd recommend LGI to anyone looking for a new build house. That was completely fine. Because I have to give two months notice to my apartment. So I told him my situation, I have to give them two months notice, so make sure. There's no true traffic 'cause it's kind of pear-shaped housing development, so you gotta try to come out the same way you went in. Let's see what can be done to clean up this Palm Bay Florida office as I'm running out of room for all the smoke that's been blown up my @$$! After I got moved in and the air conditioner didn't work, they went up there and it was all torn apart. Congratulations on your new home! . I hit up Brandon and he got me in contact with the guy who did the walkthrough, Rich. LGI Homes builds homes for ownership only. And he made me understand that I was, and so I was doing it. When I came into the house, one of the outlets wasn't working. Desired outcome: LGI Homes Maryland, LLC. Thanks for reading! Today, the cabinet company came and put the missing crown molding on all the cabinets. 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