If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Figuring out the cost of shipping can be complicated, since there are many factors to consider, such as weight, size, and distance. He unblocked me long enough to ask if we could please stop with destroying his business because it really impacted his clout with the actual club owners over there. Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). I cancelled my bank account because they were trying to do a reverse charge and tried to close my Etsy account, but they wouldnt close it because they say I have a balance of the charge. First, ensure that you meet the requirements for free shipping. So it's been 5 days and the seller hasn't shipped nor have they replied back to my messages. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. but always within their 3 day window. My $300 boots got lost in transit. I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Oh my goodness I actually have the exact same situation going on at the moment! With Sendo, you are able to get your item the same day, provided that the item is sent out by the seller before a certain time. No more .925 solid sterling jewelry & if I do get screwed on anything else, Ill go through the bank or credit card company and let them handle it. This act in and of itself is not against Mercari rules. Theyll be able to provide you with a rough estimate of the cost. Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. Lkkillian53@gmail.com, I used Mercari for exactly one day. She asked to see the return shipping label and information. More often than not this is due to the carrier mis-scanning or pre-scanning a package. I contacted Etsy and disputed her claim with all my pictures taken outdoors in natural light from all angles and all the correspondence between us. Im beyond mad over this. Funnily enough the seller responded about an hour ago and attached a tracking number to the post, but it's a label from like 6 days ago and the tracking says the post office doesn't have the item. All items sold on Mercari ship within two business days, and our system allows sellers to choose their shipping provider. So far so good. A seller has three days to ship. This guy had very specific tastes. Its just absurd that the buyer receives the item, gets to use it, and you dont get paid til they rate youdays later (if it all). So she didnt help me because she had my money! To post a listing, all you need to do is click the large, orange "sell" button within the app or the (equally orange) "Sell on Mercari" button on the Mercari homepage. I was considering trying to sell on Mercari. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_2',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');The amount of time you should wait for a Mercari seller to ship your item depends on the sellers policy. Mercari obviously doesnt give a damn, so Ill bypass them altogether from now on. I was selling my older authentic purses. Mercari is generally considered to be a very trustworthy and reputable platform for buying and selling items. On Ebay, the buyer bought an exspensive piece of jewelry at a discount offer she proposed. Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. Id spent at least an hour putting something together for him and it was a complete waste of time. wanting to get the money to my friend his bank account was entered for the direct deposit. The more likers, the merrier. (I think they should improve this functionality of Mercari). "Time frame listed". Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). Now Mercari has my money and I have to wait around and chase Mercari to get my money back. I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. But I bought 3 shi$#% fakes. The only downside was that It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. Its sort of just a craigslist with escrow. So heres a 5% coupon and have a nice day. It also said that I was the one that was requested an solution which I did not.i was told 30 days report mail lost its two weeks.these other sellers are just as worst. Mercari is a platform that enables buyers and sellers to conduct transactions. And Im paying all of the shipping and commissions too. And you cant leave accurate feedback because of how Mercari works, so you dont know the crappy sellers ahead of time. There are sleazy people and good, honest people. Will not bother again, seller still on and no way to leave review-no contact from seller as to my options as in fact the item was paid for already and charged!!!!! Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Create an account to follow your favorite communities and start taking part in conversations. This is not Mercaris fault, at all in any way. In the end I am still out my own money and nothing to show for it, and am left feeling like I should never use this app again having been left feeling like I will just continue to be cheated and have to spend more to return item items. Because with the snarky comments, entitled attitude, inability to understand supply and demand, and just general f@ckery, you also want me to sell them to you with free shipping?! Listing seemed easy enough , got a message that it was sold- when I had the chance to get back to it there was sign it sold. The first ring I bought was approved for a return. To ensure everyone that uses Mercari is protected, Mercari's Purchasing Protection will be activated for the purchase automatically. Contact mercari- they can cancel it for you. Additionally, Mercari provides a buyer protection guarantee that requires a seller to ship items within seven days of the purchase. Mercari is terrible. I listed a ruby and gold bracelet from the late 1800s. Dont buy anything from this horrible seller. There is no customer support, NO buyer protection. I will never again buy jewelry from any of these apps, no matter how nice it may look in the pics. After the transaction is rated, no refunds or returns can be made. My experience with Mercari as a seller, NO GOOD! Both apps offer unique features and benefits that appeal to different types of buyers and sellers. Mecari is in Tokyo Japan , how can the BBB do anything ? Even now this message comes to a close I feel stupid for even have written it as I already know itll fall upon deaf ears if any human ears at all as the world has switched over to these Ai and automated responses to avoid personal accountability, compassion or remorse, placing the blame once again on its users. The app doesnt allow buyers to leave negative reviews after a cancelled order which is stupid you cant warn others. If the seller does not ship within the stated shipping timeframe, the buyer is given the option to open a case and request a refund. Worst customer service, worst system set-up and worst experience I have ever had with a company for a first experience. In email was a USPS tracking number. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. And you will only attract cheap customers who are usually garbage. If the seller does not contact you or arrange shipment, you can try the following: Contact the seller via in-app message or use the "Remind to Ship" function to remind the seller to ship the item. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. , or it was aunt Gerts heirloom and she wouldnt have lied! I ended up blocking him but his items show up on my feed. Yes, Mercari does have selling limits. We'll remind the buyer to rate you. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. 2. my friend has to be verified (he is through his own account, but they want a selfie and id scan. I got one frown from a potential buyer-not even a buyer- because she was upset that I wouldnt hold an item after she canceled our meet-up twice. I recently sold a sealed boxed Beatles DVD set for $45. Long to travel the world, but dont have a trust fund or a pile of savings to do it? Sometimes an order can be delivered to the wrong address. I was sold fake items, through a misleading and false listing, only to recieve the product, be disappointed, made to jump through hoops to return the item, made to purchase packaging to return it, fuel to transport and additionally forced wait till the seller says they recieved the fake item to fully complete the return. I agreed to sell some items for a friend. Step 3: Sell an Item by Creating a Listing. Once shipped, the seller confirms the shipment. [deleted] 3 yr. ago This is wrong. One final story. I have about 450 sales. I am a buyer and a seller! I also ask for measurements and am extremely thorough. I wish you all the best. Checking to see if someone else (family member, roommates, neighbors) accepted the delivery. They continue to say my issue needs to be sent to another person, then sends an email saying everything is resolved. I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. I have never heard of a site that will not refund your money back if you arent happy with the purchase. Getting free shipping on Mercari is simple and easy! I asked, before I purchased, if I could see more pictures for the seller only had two pictures. I sold a super rare vintage synthesizer on Ebay once for $6900. Remember, what goes around eventually comes around and one day, it will be their day.. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. Now, the seller has 3 days to ship the item to the buyer. I just found this out after 12 years. USPS stated a label was printed, but never scanned in at post office. There is no single scam associated with Mercari. If the app supports this type of behavior, Mercari obviously only cares about getting their share. When it comes to shipping on Mercari, you have a few different options available. So the limit of 20% for offers doesnt really exist. They sided with her. However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase. FRAUD. Mercari itself is a completely legitimate and reliable e-commerce marketplace. Finally my favorite feature: Offer to likers. People also dont read descriptions at all it seems. It happens constantly. Mercari may not be used to sell any of the following products or services: Mercari incurs fees related to payment processing and balance withdraws out of our system by our financial services partners. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If youre selling used goods you may save money by selling on, If youre selling more expensive items, consider, I sold an item for under $10 and wasnt told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. . It is. End of Rant! I live remote and I cannot always make 3 day delivery schedule. Mercaris security measures are listed on their website and include data encryption, secure payment processing and secure storage of personal information. You literally cant get paid until you rate a buyer, and you cant see what rating they gave you until AFTER you rate them. Whether I get my money back will be anyones guess but such is Mercari. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I need a little profit to buy more items to offer for sale. Later Blog. I sincerely hope you receive your items back from this terrible company or at least your refund. Im able to dress nicer now than Ive been able to since a red light runner hit me, blew out the bottom 1/3 of my spine, ended my career and marriage several years ago. Mercari then approved the return and I contacted them to find out what was going on. Most of the times, one of them will buy it. I would have sold it locally even for higher price. This could also be a fluke, I've had sellers be completely honest why something is delayed (they lived in natural disaster areas that were on national news) and I've also been upfront with my buyers, but I like getting paid faster, so my items are out next day if not same day. If a Seller cancels the sale, never ships or sends the wrong item, Mercari cancels the sale as if it never happened, and you then cant leave any Feedback for them. I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. Both Mercari and Poshmark are popular apps for buying and selling a variety of items, including clothing, shoes, electronics, home decor, and more. ', Press J to jump to the feed. First claiming she had overspent. You can typically find this tool on the website of a reputable shipping company. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. 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mercari what if seller doesn 't ship within 3 days