Why? Mist without their knowledge or consent. Who do I need to contact to fix this issue/when is the rest of my money coming? My company name is The Whiz Kidd Fs contact [protected]! I would appreciate a response, and my money refunded to me. This shouldn't be legal. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. We will NEVER use TURBO TAX ever again. Jerry and Johnnie moser. **, **Say "Thanks" by clicking the thumb icon in a post. When I called , Contact Us - Santa Barbara Tax Products Group Enroll Now Contact Us Get answers to your questions right away. Years in Business: 32. Tax Pro Help Center Get answers 24/7 at Support. . Years in Business: 158. Business Started: 1/1/1865. Zubeksandralee1975@gmail.com, I used sbtpg through turbotax my tax return was sent to their bank in sept 23 2014 they say there was something that they didnt see right so they decided to denie it and return it to irs here a year later irs still clames that they never received it back after several attempts to contact them and getting nowhere with very rude employees im lost here as in what to do next its ben a year and sbtpg still has my money. Claim it and get a lot of features. (And now apparently SBTPG does too without our consent). SSN. Fort Worth, TX 76102. Call 800-717-7228 . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I am not a scam. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? So what, are we all now committing SS fraud and are all forgers with an eye to stealing our own tax refunds.. Here is how you can get in touch with SBTPG. so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. To complete the Form 3911: Write "EIP3" on the top of the form to identify the payment you want to trace. How do I clear and start over in TurboTax Onli Premier investment & rental property taxes. Username. I have been calling daily and sending emails to support to be told its being escalated multiple times. All my other documents match, including my wife's, and my SS Card is quite legible-they just don't like it? Desired outcome: I get a check from University Bank aka Santa Barbara Tax Products Group. I have 2 tax locations and still no help Jan 2nd. Their is NO CUTOMER SERVICE that was helpful. About us . vcita Guide. Holidays / Office Closed: December 26, 2022 January 2, 2023 May 26 & 29, 2023 July 4, 2023 They're still holding it 7-10 business from that. Products Group/University Bank policies. Someone needs to do something to help us get our refunds now. Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. sbtpg .com Tax Pro , See Also: Contact Support Preview / Show details. BBB Business Profiles are subject to change at any time. I was told it was sent out 3/3/2022, even the wish packages get here faster. The moral of these stories is DO NOT use Turbo Tax. I would like for them to send my Funds and All of it. Well today rolls around (2/11/14) and nothing. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. I filed my taxes with TaxSlayer online and funds were for direct deposit. Second Followup: Password. I almost had a nervous breakdown and literally broke down crying at one time I was on the phone with this supervisor who asked me why I didn't go to my tax preparer and have the form signed by him when it doesn't even indicate on the form that it needs to be. I still havent received mues ddd 2/24. it said it was returned to the originator which would be TPG. Do you need help setting up your SoClean 2? Taxpayers can find contact information for Santa Barbara TPG. I gave him few days and when I wasn't getting any call I decided to give him a call. So I been calling and emailing this company that holding my money. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com, https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service, Social Security number keeps saying invalid. Tax refund and e-filing are required in order to receive this product. I filed my taxes in February 2022. Do any of you have calloused hands from a real hard day's work? height: 100px;
I have called them ask them when they was going to cut my check they told me they dont know. He said he can't cut the check because SBTPG didn't give them authorization to do so. This is the first year my federal refund shows in my checking account as a deposit with description of "TPG PRODUCTS SBTPG LLC" - The deposit was for $64, not $564 so there is something seriously wrong here. Thursday - No check - ok call again, spend my lunch hour on hold, no human. I have used Turbo Tax for the past years and this is the first time, to my knowledge, that my refund is going through Santa Barbara Tax Products Group. "Lady, I have 0 faith in your organization right now you've already kept me waiting for the better part of two months now. " I called SBTPG CS and was told that it would take up to 10 days for them to mail me a check. We'll help you get started or pick up where you left off. For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. Have you contacted SBTPG? Santa Barbara Tax Products Group [SBTPG] - Payment not received. Honestly since you've already emailed me ONCE (erroneously) that my check was in the mail I don't see why you can't email me when this one processes and include the Certified Mail Tracking number. My federal refund was short $4,200 to whats going on. Federal/ State refund amount. They are thieves. Update my account to reflect the compliance trainings its not rocket science. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. My bank closed my savings account due to low funds, and did not inform me. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. I know it's 2016. TPG sent my tax return to an account that was closed. BBB File Opened: 4/4/1989. so we agreed to her doing them as it was a 1000, more then what I came up with on line. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). Identity theft yet SBTPG wants me to go and file and do all the work when they should check into it . Type of Entity: Corporation. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. I used TurboTax to e-file my federal return this year. Taxpayer info. No one has called to help. You will generally receive a response 6 weeks after we receive your request for a payment trace, but there may be delays due to limited staffing. Customer service hours: Monday - Friday, 7:00 am to 5:00 pm. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i I would like for them to send my Funds and All of it. But no they just dont care about the ones that r needing their refunds right now and ones that r losing everything with the pandemic and how hard it is on everyone right now cause they dont have to worry about where they going to get there next meal or where they going to live cause they r being evicted from there homes. Enter "2021" as the Tax Period. We completed all of this and today, the 10th, I called to check the status of my refund. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website . Uh huh, do you see in there any other notes "nope" At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. Verify online. Submit a complaint and get your issue resolved. "https://www.facebook.com/taxact",
Get any irs paperwork and transmissions and dates etc. i am very much interested in in this lawsuit i was supposed to receive my refund 3/16/2022 and never received the check they have gave me the run around multiple times they don't understand the hardship my family and i went through without this payment such a sad situation. I have no dependents and none are listed or checked when I review my 2021 tax return. Ok so Monday - Friday, should be there the next tuesday (10th) at the latest. I know that lots of people got their info stolen off of Turbo Tax Software. Currently, check cashing at Walmart is not available in NJ and NY. Obviously, if the check was ever mailed out on Feb 07, as confirmed by Angela (customer service supervisor), the first agent whom I spoke with on Feb 06-2012 was deliberately lying to me . Friday - No check - 3rd call - third lunch hour spent on hold. Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. [protected], Desired outcome: The most common job groups, by number of people living in Paris, TX, are Office & Administrative Support Occupations (1,320 people), Sales & Related Occupations (1,108 people), and Healthcare Support Occupations (881 people). I asked for Tracking "well we normally don't do that" As a matter of policy, BBB does not endorse any product, service or business. I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. Fees were taken out more than once but no check was EVER mailed. Hi there boys and girls ME again. I NEED HELP. "areaServed" : "US"
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