The firm has fully owned operations in 61 countries and delivers documents, parcels and pieces of freight to over 200 countries. Its major competitors include United Parcel Service (UPS) and DHL. Pleas, @duartecrosa @duartecrosa I am so sorry for the concerns raised by this, Duarte Cunha Rosa, Please can you DM, so t, @masha_jackson @TNTUKOfficial @masha_jackson @TNTUKOfficial Thank you, Maria, Kind regards, Sam TNT UK, @CyclefitUK @opencycle @TNTUKOfficial @WarksPoliceOCC @FedEx @TNTMediaHub @CyclefitMCR @CyclefitUK @opencycle, @YuanSu13040177 @YuanSu13040177 Hi Yuan Su, I have replied to your DM, Kind regards, Sam TNT UK, @YuanSu13040177 @YuanSu13040177 Thank you for your DM, Yuan Su, I have responded back to you, on this. TNT Contact Number: 0345 6080630. Post navigation . On the 9th March I was told my parcel will be redelivered and I will get a call to confirm. An international delivery company that cant find my property unless I provide instructions on how to get there is so poor, they should be embarrased, written by That is how I find that TNT has been sitting with my package since 28 June and did not even tell me about it! There is no doubt he just couldnt careless and he terminated the call. It's my old address although I already change it two weeks ago. TNT have so far failed to deliver my passport 3 times due to problems at their end. Lily Waddell. Lily Waddell. Someone needs to either change their staff or give them training on customer service. Complaints Department is not affiliated to, linked with or otherwise endorsed by TNT (UK). TNT Express has a consumer rating of 1.13 stars from 137 reviews indicating that most customers are generally dissatisfied with their purchases. Terrible companydo us favour just close this business u guys are not worthy of peoples trust, written by Didn't seem to care or want to help. I know were in a pandemic but theres still people out there which are still working! And did they email you prior? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. ", Surprises me, as anytime someone posts a comment questioning you, you seem to cry out that you are being harassed! written by They will show you which address they are going to send. Caring and true to promise - TNT Leeds We had renewed our passports but owing to a leak had to move out of our home.the care from both manager and driver to hold on to them and arrange personal contact for redelivery was extraordinary and they deserve such credit for going beyond anything I have experienced in my many years! 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Looking for next day collection and delivery on your UK passport? I have rearranged delivery from TNT calendar on booking service next day and no one came and it has been 10 days still waiting for my passport and supporting documents. TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office. Initial complaints should be directed to TNT (UK) directly. Call or email our couriers now for more information whenever you are ready to move forward. No one is answering any phones. TNT never give an ETA, simply that it will be delivered before 18.00 but they don't say "Provided the driver can be bothered". Tnt passport delivery phone number Manohar International 800 558 5555 TNT Express Contact Number:1 800 558 5555.. I got an email from you saying my passport was to be delivered yesterday but Iv not had it why where is it ?? Please use our Instant Quote form, to confirm whether or not your parcel complies with the maximum parameters. Excellent services from a reliable and trusted company. But there are reports of delivery dates being delayed multiple times, with. Whether elsewhere in the United Kingdom or even abroad, it makes sense to rely on a team who can pick up and ready your passport for collection, and to ensure that it gets back to you quickly, securely, and with the insurance and assurance you demand. Theres little to jest about when someone is posting good advice concerning something as serious as having difficulties getting a new passport delivered to their flat or apartment nothing at all.. Tripadvisor staff has removed this post because it did not meet Tripadvisor's forum guidelines with regards to off-topic chat. Withdraw contract with such a disastrous company.useless staff We received regular updates and they have saved our holiday, cannot thank TNT enough. I need not have worried at all. Banks and FIs Do not get me wrong, in this house always is someone home. Just want to make sure you get your ID home safe and sound? 5. 2 days I have taken off for my delivery and no one came .. This website uses cookies to improve your experience while you navigate through the website. An HMPO spokesperson said: "Due to Covid-19, over 5 million people delayed applying for a British passport throughout 2020 and 2021. Absolutely useless. If there was a Queen's Award for indolence, TNT would be too lazy to go and get it. BrennaArnold149 CaydenWhite It states that thousands have experienced "significant delays" in getting their passports delivered in recent months, and many have cancelled travel plans as a result. Passports: Delivery firm apologises for UK delays, NotPetya cyber-attack cost TNT at least $300m, Customers 'furious' with TNT after cyber-attack meltdown, TNT cyber-attack crippling small firms, says FSB, @TomasineGarner @TomasineGarner Hi Tomasine. Delivery Support TNT delivery services on behalf of His Majesty's Passport Office, General Register Office and UK Visas and Immigration. I am sorry to hear about this. It was just posted through the door like people said. How AfterShip helped Harrys scale by obtaining carrier data in one centralized place. Frequently asked How are prices calculated? Here, I showed how to track your British passport application status. TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. One person tweeted: "Paid nearly 300 for two urgent Fast Track passports with a guaranteed 7-day turnaround. My parcel is languishing in the Inverness depot. written by All rights reserved. on 15/10/2021. Theyll only change it if the seller contacts them and wont listen to me or what the rubbish driver says. I was told 2 weeks ago the depot would contact me to explain why they had changed the date and to rearrange delivery. Want to know more about how specialist passport delivery can help you? #howtotrackUKpassport#howtotrackBritishpassportonline#trackBritishpassportstatus#trackBritishpassportdeliveey#howtotrackyourpassport#passporttracking#britishpassport#ukpassport#tntdeliverypassport Be positive! The worst delivery service ever. Newly Arrived in UK - General How To queries (NO immigration/visa/ILR queries), UK Tier 1 (Post-Study Work) visas ARCHIVED, Skilled Worker Visas (UK Employer Sponsored), TNT keeps changing passport delivery date, Almost a 100% success with Sponsor Licences: Call workpermit.com 0344 991 9222, Re: TNT keeps changing passport delivery date. Good luck! It is mandatory to procure user consent prior to running these cookies on your website. See the latest status of your online orders in one place. In preparation for the demand for international travel . Was told it was coming today but when I checked it has now been moved to Monday.". HMPO sent Passport to me and I was not at home.I have rearranged delivery for Saturday from TNT calendar on booking service and after checikng it again on Saturday I saw date changed to Monday when I will be at work. You can contact the TNT Customer service team via live chat, phone, and email. All product and company names are trademarks or registered trademarks of their respective holders. This company doesn't have the security to work with important documents such as a Resident card. ;-). PO. sheaob1991 They can also explain any tracking statuses you're unsure of. Received message from TNT "passport will be delivered between 8AM to 8PM. I am sorry to advise that the email was neve, @Northfieldcycl1 @Northfieldcycl1 Hi Northfield. on 25/11/2021, They dont deserve even 1 but there is no lower rate then that My daughters passport was supposed to arrive on 23rdNovember and it havent arrived even today TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. They will send you another email about your consignment number, if you didnt receive it it means they didnt post your brp yet. At 6pm the tracking status showed that at 4:10pm I was not at home. Give customers the best post-purchase experience with proactive delivery updates. Utility Companies At 11:45AM", another message "We were unbale to deliver", tried calling their customer services but couldn't get through. All Rights Reserved. Comments are moderated so may not appear immediately. LawsonMonaghan168 If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My daughter was supposed to go and see her Ill grandmother tomorrow morning, and not to go because of careless unprofessional lazy delivery company drives you absolutely crazy, lost so much money on tickets aswell P, @masha_jackson @masha_jackson Good morning, Maria. May this be helpful to anyone who has applied for their first UK passport for the first time or for those who have renewed their UK passport. Contact Form: Passports. This is not a delivery company I would recommend to anyone, written by The worst service contract should be with Royal mail at least you can collect from depot for an important signed for document. TNT tracking number rules : . Your Virtual Support Assistant. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Ltd. - www.radiuslog.com, Blessings Logistics - www.blessingslogistics.com, Air Sea Logistics - www.airsealogistics.com.sg. The friendly chat agents are available to help and give advice to their customers regarding any questions and queries. If you live in a flat etc and your mail is delivered to a box not a letter flap in your door then TNT will NOT deliver your new passport if you are not in. 2023 BBC. Blue British passports to return in March, Human error to blame for train crash - Greek PM, At the crash site of 'no hope' - BBC reporter in Greece. Try to arrange my delivery it says call customer service. 4.7 . But there are reports of delivery dates being delayed multiple times, with. Required fields are marked *. Since I did not get any calls or messages, I rang the customer services again at approximately 1820hrs again on 12th March and after a long wait the person who answered claimed he would find out about the consignment and he kept me waiting and eventually the phone went dead. . Purcell42 Useless service! I need my passport urgently and 4 days has gone by waiting for thiscompany to deliver it. Have you received it yet? I had this issue earlier in the year before I discovered how to establish my tracking number. C. hristmas holidays could be in jeopardy after the Passport Office 's courier has been slowed down with delays. There were no calls or messages. Get real-time delivery updates with the free AfterShip app. Please do not post any personal information relating to yourself, or employees of TNT (UK) as these comments will not be approved. written by on 30/10/2020, TERRIBLE SERVICE, JUST SURREAL! NOBODY ARRIVES.I am in all day. such as roughly deliver time. It is certainly NOT a good impression!! By clicking Accept All, you consent to the use of ALL the cookies. Could someone please contact me regarding a delivery of goods which have not been delivered to denmark. Im am absolutely livid with your company .. written by 27/12/20 - 21:01 #5. andydenyer wrote: . On 12th March after two calls to TNT customer services, I was told by the customer services person that the matter has been passed on to a caseworker and she will call/ message to update me regarding the consignment. They have all been failures leaving me sat at home awaiting them. Create an account to follow your favorite communities and start taking part in conversations. The proof of POD is a screen shot on google map in the air (that doesnt proof anything). I WAS EXPECTING MY VERY IMPORTANT DOCUMENTS FOR WHICH I PAID EXTRA TO THE HM PASSPORT OFFICE, JUST TO FIND OUT THAT THEY DID NOT DELIVER THEM BUT IN THEIR SYSTEM WERE AS DELIVERY COMPLETE. Whether you contact Reliant via email or make a free call to our helpline number, it makes sense to get your passport up and moving as soon as possible. Quoting a source at the department, it said that in cases where TNT had lost a passport it was re-printing the document and sending it by Royal Mail instead. There was a Change of plan and I Added a second pallet for collection of 600kg 25,000 Machine and there was no Drama's what so ever. But there are reports of delivery dates being delayed multiple times, with some people still waiting after a month rather than the standard two days. Published: 16:52 EST, 27 February 2021 . Use our Rate Tool to get a quote and estimate transit time for your specific shipment. II31 My advice.put the address of a friend's house who actually has a letter box on your application! You will also need to enter your postcode. Track your British passport application status the package arrived 3 times due to problems at end... 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